Not for Profit: Courageous conversations in the workplace

21 April 2021

    Start Time: 1:00pm to 4:30pm
  • Location: Dunedin
  • Venue: Otago Chamber of Commerce, Level 3, 442 Moray Place or via ZOOM

Many people are put off having difficult conversations and often avoid them, but people leaders today more than ever must be skilled at courageous conversations. This interactive workshop looks at building the skills of being effective in having those tough conversations with competence and confidence.

Designed for the people leaders and those business owners facing issues such as poor performance, challenging behaviours, wellbeing concerns with team members, tough employment decisions. 

Learning outcomes:

  • Understand the opportunities for courageous conversations

  • Identify the key skills required to be successful in courageous conversations

  • Develop the confidence in thoroughly preparing for a courageous conversation

  • Identify what can get in your way and how you will get around the obstacles

  • To understand the common mistakes when having courageous conversations

  • Confidence to articulate well-structured questions

  • A deeper understanding of non-verbal communication and how to use it to enhance your courageous conversations

  • The ability to use the DESC model for assertive language when addressing more challenging courageous conversations

  • The ability to ask yourself reflective questions to deepen your learning

Pre thinking

  • Consider the courageous conversations you are needing to have and come ready to share (with confidentiality considered) your issue

  • Think about any specific questions that you may have around courageous conversations

  • If joining by Zoom read the on-line workshop guidelines provided by the Chamber


Training Presenter:  Linzi Ebbage-Thomas, Career Steps


*Please indicate in the notes section if you wish to attend via Zoom or in person.



Not for Profit organisations, clubs and their members qualify for Not for Profit workshops. For a full refund to be given, cancellation must be received no less than 48 hours prior to the workshop date.

The Commercial Rate for all other organisations is $395 incl. GST. 

Payments can be made on registration online to Westpac #03 0905 0970271 00 | Visa and MasterCard payments are accepted on our secure website payment page.

For details and other training options, call the training team on 03 742 1925 or 03 479 0181 or email  


$50.00 NZD (incl. GST)