Not for Profit: Communication for managers and leaders

8 July 2020

    Start Time: 10:00am to 12:00pm
  • Location: Presented via Zoom

While all teams are groups of individuals, not all groups of individuals are teams.  Simply putting together a number of people and expecting them to communicate effectively and work together as a team is not enough.  In this new era of working ‘together’ through being on-line, we are finding that our communication skills are even more critical and the opportunities for getting it wrong more prevalent.

Communication is a complex skill that's crucial to personal and professional success and it is a lifelong learning opportunity for us all. Diversity in how we communicate is good – it enables a team to respond effectively to most challenges thrown its way.  Developing your own, and your team’s, communication skills will increase teamwork, productivity, encourage engagement, spur innovation and build morale. 

This workshop explores how people communicate differently and how to ensure that you get the best out of others by adapting your own style and approach.  We'll look at many aspects of communication, including the critical skills of listening, non-verbal communication and effective questioning.  Designed for people leaders and those needing to communicate with a variety of individuals or for those who are currently finding it tough to communicate well and know that their communication is sometimes ‘off’ and issues are being caused by getting it ‘wrong’.

This Zoom workshop is spread over two, 2-hour sessions – attendance at both is needed.

  • July 8th and 15th 2020
  • 10am – 12 noon

Learning outcomes:
Over the 2 workshops you will:

  • Examine the costs and the benefits of being an effective communicator
  • Explore the skills required to be an effective communicator
  • Build skills in asking effective questions including high yield questions
  • Develop active listening skills
  • Understanding and demonstrate appropriate non-verbal communication skills
  • Investigate how Transactional Analysis can assist you to communicate more effectively
  • Deepen your understanding of the 4 different styles of communication and analyse your own dominant style using a self-assessment tool
  • Prepare how to communicate effectively across the different styles

Pre thinking:


  1. Your team members, peers and others in your world and how they tend to communicate
  2. Your own strengths and areas of development in your communication style.

Linzi Ebbage-Thomas
Linzi is an Executive Coach and Organisational Development (OD) Consultant for a number of local, national and global organisations offering coaching, consultation, facilitation and executive assessment both face-to-face and through online delivery. 
With and M.Sc. in Human Resource Development and with over 30 years’ experience in operational HR and OD roles both is the UK and NZ Linzi has also successfully created and operated her own hospitality businesses, consulted for Sheffield Ltd and the Mental Health Foundation of NZ.  She is currently an Owner/Director for PURE NZ Ice Cream, sits as a Director on various Boards and  operates her own Coaching and Consulting business across New Zealand. She is putting into practice what she preaches! Through her experience, Linzi brings sound advice on how to make a difference to an individual, team and organisation, delivering in a fresh and pragmatic style to individuals and groups.

This two-part Not for Profit workshop series is held over two days.

Session One, Wednesday 8 July 2020

Session Two, Wednesday 15 July 2020



Not for Profit organisations, clubs and their members qualify for Not for Profit workshops.  Please provide us with the name of the Not for Profit organisation or club when you register.  For a full refund to be given, cancellation must be received no less than 48 hours prior to the workshop date.

The rate for all other organisations is our standard commercial rate of $395 incl. GST for both sessions.

Payments can be made on registration by cash or cheque payable to The Otago Chamber of Commerce, PO Box 5713, Dunedin 9054 | online to Westpac #03 0905 0970271 00 | Visa and MasterCard payments are accepted on our secure website payment page when you register above.

For details and other training options, call the training team on 03 479 0181 or email  


$100.00 NZD (incl. GST)