Communication for Managers and Leaders | 7 Things Successful Communicators Do (NFP Training)
By Linzi Ebbage-Thomas, Career Steps | Posted: Wednesday February 20, 2019
Linzi Ebbage-Thomas from Career Steps, the facilitator of the Not-for-Profit Communication for Managers and Leaders workshops, has put together 7 tips to become a successful communicator. Upcoming workshops on Wednesday 20 February (Dunedin) and Thursday 21 February Alexandra.
7 THINGS SUCCESSFUL COMMUNICATORS DO
We communicate with people every day, but sometimes we don’t adjust our communication style to the audience or situation. This can lead to confusion, hurt feelings, or misunderstandings.
Learn how to adapt the way you communicate to different situations by considering the many factors that influence the effectiveness of your communication.
Here are 7 things you could think about:
1. Think about the situation or occasion.
The context of your communication makes a difference, both in the way you engage with others and in the way they interpret your communication.
Remember that time and place matter. A joke that would be a hit with your friends may not be appropriate at the office. Similarly, pouring your heart out to a dear friend is different from doing so with a young child.
Identify the level of formality. Formal occasions like ceremonies and business presentations require more formal language and dress. Informal occasions like hanging out with your family or friends allow you to be more relaxed and casual.
2. Identify your goal.
Know the purpose of your interaction so you can adapt your communication effectively. For example, if you want to build a friendship with a colleague, you may invite them out for a cup of coffee or ask them to join you for lunch. But if you want to keep your work and personal lives separate, you will probably keep your communication polite and professional.