Upcoming Events for Calendar

21 May 2012 : Not for Profit

Mon, 16 Apr 2012 15:08:06 +1200

In this workshop, we look at how Not-for-Profits have used social media to support various key activities. We will also discuss approaches for promoting social media sites, growing committed communities and finding out who is talking about your organisation.

We finish with approaches to internal management, so that staff can learn to use social media responsibly.”

Content includes:

Not-for-profit case studies
Key not-for-profit social media activities
Promoting organisational social media
Content strategies
Some ‘listening’ techniques
Social media guidelines and approaches

Please note that this session will be interactive with plenty of time for questions and discussion.

Training Presenter: Andrew Long, Know Social Media

22 May 2012 : Business Development - Code - occc1

Wed, 26 Oct 2011 16:50:35 +1300

Selling cold requires a different approach to selling to existing customers and many sales people are untrained or afraid to do it. This workshop equips the participants with skills to enable them to approach potential customers with confidence.

Content includes:

Why we have to cold sell, why we can't sit back and enjoy our existing customers
How to close a cold call
Why cold selling is different from selling to existing customers
The power of qualifying questions
Something every sales person can do
Where to get leads from
How to deal with objections
Who to sell to

Training Presenter: Vanessa Hockaday, Lily the Labrador

22 May 2012 : HALFTIME with Mayor Bryan Cadogan

Wed, 21 Mar 2012 15:41:06 +1300

Chamber members are invited to an hour with the Mayor to hear progress made during the first half of his term as Mayor.

What improvements have taken place?
What goals is the district moving towards?
What advance has been made since the elections?

23 May 2012 : Networking - Home & Business

Fri, 20 Apr 2012 13:01:07 +1200

Work from home?

Have a staff of 10 or less?

Want to network in a smaller group?

Join other small business members at the Chamber over a cup of coffee.

Providing onsite support and a range of specialist services that result in personal and organisational well being.

30 May 2012 : KiwiHost

Thu, 01 Dec 2011 10:19:12 +1300

This workshop is aimed at someone with at least one year of frontline customer service experience who wants to increase their professionalism. Each person who attends will assess their own strengths and weaknesses and learn to deal with a range of customer service situations. They will develop techniques which ensure every customer feels valued and set themselves a new standard for the service they provide.

Content includes:

Understanding who the customer is, their wants and expectations.
How to create a positive first impression and build rapport.
Discovering the four levels of customer expectations and how customers feel if they are not met.
Gain an awareness of how an attitude can affect customers and other staff members.
How to build customer loyalty and encourage return custom.
Gain an awareness complaints are a gift and the importance of taking responsibility for them.
Learning how to deal with the three levels of customer complaints and how to turn an angry customer into an ally.
Build your own customer service profile and identify what areas you can improve in.

Presented by: Kim Cox, KiwiHost Otago

31 May 2012 : Post Budget Luncheon with Hon Bill English MP

Tue, 08 May 2012 16:42:57 +1200

The Chamber invites you to attend this luncheon with the Minister of Finance Hon Bill English following his budget announcements.

What financial challenges do we face as a nation?
What are the many opportunities we have?
What progress is being made in putting New Zealand's economy back on a productive and competitive footing?

An opportunity for questions will follow the Minister's presentation

31 May 2012 : BA5 May 2012

Wed, 11 Apr 2012 11:11:29 +1200

Our May BA5 hosts, OceanaGold will be giving members an overview of their company and its recent growth along with a brief presentation about the innovative recruitment strategies they have used to attract candidates for their ‘hard to fill’ vacancies’.

An opportunity for you to network with local business people in a relaxed environment
Learn more about your host’s and other local business’ product and services
Bring along other chamber members, your staff or a guest to network

6 Jun 2012 : HALFTIME with Mayor Dave Cull

Wed, 09 May 2012 14:50:08 +1200

Chamber members are invited to a presentation with Mayor Dave Cull to hear progress made during the first half of his term as Mayor.

What improvements have taken place?
What goals is the city moving towards?
What advance has been made since the elections?

The Mayor will take questions following his presentation.

A cash bar will be operating and refreshments complimentary from Ironic Cafe and Bar.

This function has been brought to you in conjunction with the Lions Club Dunedin Toroa.

7 Jun 2012 : Not for Profit

Wed, 09 May 2012 09:20:44 +1200

In this workshop you will learn how to take minutes in an efficient and effective manner. This course is for anyone who is responsible for producing minutes, or record decisions at any formal, informal, large or small Not for Profit meeting.

Content includes:

Understanding meeting process and procedure
Guidelines for preparing for meetings, and how to encourage participants to come prepared.
What to record and what not to record
When and how to interrupt to clarify points
The difficult chairperson, and disruptive meeting participants
Minute-taking techniques and conventions so you can keep up with what is happening
Legal responsibilities
What to include and what to leave out

Training Presenters: Michelle Barron and Jeanette Corson, Otago Polytechnic

7 Jun 2012 : Combined Central Otago and Lakes District ~ Beer 'n' Yarn

Wed, 02 May 2012 16:31:00 +1200

Join your wider business community for a beer and a yarn

Find out what is happening in the district
Chat with other local business people
Bring along other chamber members, your staff or a guest to network

The format of this function is informal with a cash bar operating and complimentary nibbles provided by our host.