Now you can receive over $10,000 in valuable offers you can use all year round by 
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We train Otago We are a well established provider of training programmes throughout the region.
We can offer a variety and range of topics and styles of workshops to both member and non chamber members. Our aim is to educate people by working with other service providers to ensure an affordable level of education.
We are well connected and can match trainers, educators and presenters to your specific organisation needs, while offering affordable, practical and relevant workshops.
Whether you are a manager, executive or have frontline staff in your organisation, we can provide and tailor training workshops to fit your particular requirements.
We also provide capability assessments on your business which help to identify weaknesses or areas where further training maybe required.
WHAT'S ON To see the range of activities, training and development and events currently scheduled by the Chamber click on the calendar to the right.
Click here for our Training Schedule February to December 2012 Click here for our Certificate of Professional Selling
Currently we offer the following broad range of training and development topics and programmes:
All the above may be presented at different times of the day and for a range of organisation types, and in varying formats. They may be one or two hours in duration through to half or full days or even over a series of weeks.
Call the Chamber training team on 03 479 0181 or email training@otagochamber.co.nz to discuss your needs.
Accelerated business growth programme A programme designed to combine a practical business plan and enhance holistic business skills – to produce a direct increase in turnover, staffing and most importantly, profit. The aim of the programme is to raise your business vision well beyond your previous “comfort zones”. Business and strategic planning Training that focuses on how to work on the business, instead of in it. Goal-setting, vision, growth, SWOT analysis, operational and action plans included. Community Development Jointly funded by the Otago Community Trust, a series of workshops offer practical help for not for profit organisations in business training and development; governance issues; how to prepare for applying for funding and grants; and financial obligations. These workshops are available in Dunedin and throughout the region. Computer training Microsoft Office With our partner QuaySkills, we can arrange one-on-one or group computer training for you or your staff. These can be full or half day courses and are available for a range of levels and experience and presented by certified tutors. Programmes include excel, word, outlook, access, publisher, powerpoint, project and file management.
MYOB Offering beginners, intermediate, advanced and payroll computer training on the Mind Your Own Business accounting software package, presented by a MYOB certified tutor.
QuickBooks Offering beginners, intermediate and advanced computer training on the QuickBooks accounting software package. Finance Workshops to help you understand different financial management tools and balance the demands of growing a profitable business. Learn how to reduce the risk of bad debt in your business. In house training Chamber in-house training is locally sourced, locally delivered and very cost effective. We can match your organisation with the presenter who has the knowledge and experience to deliver the training you are looking for. We can design the content to fit the outcomes you want to achieve. KiwiHost We are the franchise holders for KiwiHost for Coastal Otago, including Oamaru, Dunedin, Balclutha and the Dunedin hinterland. KiwiHost is New Zealand's only dedicated customer service training organisation. Workshops help you build a loyal and repeat customer base. Find out what the best practice is for managing your difficult customers. Your staff will be motivated to provide outstanding customer service. Workshops are run year round; therefore you can choose the workshop that fits in with your schedule. Our current workshops include:
Key Service Skills For staff who have recently entered customer service positions and who have not attended any other customer service training. Also for mature people, who, whilst involved in customer service have not been aware of professional customer service concepts.
Advanced Customer Service Skills For staff who have previously completed KiwiHost Key Service Skills or some other introductory customer service training and have at least one years experience in a customer service role.
Professional Telephone Skills For telephonists, receptionists, frontline service providers, support staff, supervisors, team leaders, administration, sales teams.
Leadership training Workshops for business owners, team leaders, 2IC’s or managers who are aiming to achieve a high performing work team. Lean manufacturing This programme will provide you with an insight into lean methods and tools. You will take away simple strategies which you can deploy immediately to achieve quick wins within your business. Marketing Workshops to help with the different stages and functions of promoting your business and brand positively. A range of workshops, from planning and research, through to advertising, communications and online tools. Sales Workshops to give participants practical tips that will help them meet and exceed targets and deliver sales results. Training @ Breakfast One hour session on particular topics held over a light breakfast.
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