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The Certificate of Professional Selling will help develop and hone each participant’s sales skills for today’s sales environment.
By being part of this programme each participant can learn about the whole selling process; from finding the right prospect, to up selling and add-ons, to making a sales presentation and building a customer loyalty programme.
The progamme is quite flexible when it comes to the order and what topics that you attend. This means that the certificate is very much tailored to your needs although everyone must attend at some point the one compulsory module - ‘Improve sales figures and close more sales’.
Who should attend:
Learning Modules During the programme, you will be required to attend a total of 4 interactive discussion modules. These modules will include an overview of the topic, group activities and discussions to help cement in place the information given.
‘The Improve sales figures and close more sales’ module is mandatory to attend as the first module. Each participant can then personalise their programme by selecting three further modules of their choice. (There are a total of six to choose from.)
Programme Modules:
and any 3 of the following -
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Testimonials
“A very well structured and informative day which reinforced the sales basics that we can often miss”
“Awesome workshop. Good ideas and presenter great at explaining things in a way that I can understand. Thank you.”
“Thank you. Very clear and concise. Would encourage others to attend similar workshop.”
“Very informative and clear. Have to make it work myself now!”
Learning Module Dates Improve sales and close more sales 12 April 2012 19 July 2012 1 November 2012
Skills to manage difficult customers and complaints 13 March 2012 9 August 2012
Write for more business success 20 March 2012
Develop new business by cold calling 22 May 2012 23 August 2012 15 November 2012
Successful business and sales presentations 13 September 2012
Customer loyalty - build your competitive advantage 26 July 2012 27 March 2012 22 November 2012
Manage your time more effectively 06 March 2012 12 June 2012
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Training Presenter:
Vanessa Hockaday, VJH Business Training
Vanessa Hockaday was trained originally in the newspaper industry in the UK, in sales and sales management. After leaving the newspaper industry, she became a director of a large training company where she was responsible for eight full time trainers who worked all over the UK. This gave Vanessa the opportunity to develop seminars and present a variety of training workshops. She now delivers a range of workshops all over New Zealand covering sales, telephone skills, customer service, leadership and other subjects for all levels of delegates, from business owners and managers to receptionists. Vanessa is known for her practical approach, sharing skills which delegates can use immediately upon their return to work.
